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Shipping & Returns

Shipping

After receiving your order request, we will ship your packet to you within two working days.
We provide DHL and EMS as two shipping methods, you can choose one of them, and we will deliver the goods according to your selected shipping method.
If you choose DHL shipping, the shipping cost is $ 25 , and we guarantee that the packet will be gotten within 8-12 days.
If you choose  EMS shipping, the shipping cost is $ 5, and we guarantee that the packet will be gotten within 25-35 days.

Cancelation
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.

Returns (if applicable)
The return of products is acceptable if you are not satisfied. Customers have the right to apply for a return within 14 days after the receipt of the products.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Customers will only be charged once at most for shipping costs (this includes returns); No restocking fee to be charged to the consumers for the return of a product.
Refunds (if applicable)
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at yiwuzhongyue888@epivefafa.com.
Please contact our Customer service at yiwuzhongyue888@epivefafa.com to get the return address.